Improve First-Time Access. Strengthen Compliance.
We’re trialling a lightweight, rewards-based system that encourages tenants to allow first-time access for compliance visits. Saving time, cost and hassle for housing associations.
How it Works
1. Invite tenants to opt in.
Let residents know they can earn rewards for granting access and invite them to join Gaffa.
2. Share visit outcomes
Use our portal, upload a CSV, or call our API. However your team works, we’ll make sure it’s easy to share the results.
3. We Notify Tenants
If access was granted, we let the tenant know via SMS or email that they’ve earned points for their cooperation.
4. Tenants choose a reward
They log in to the Gaffa rewards store, browse real gift cards, and choose one they like.
Gaffa’s Future Vision
In addition to Gaffa Rewards, Gaffa Homes is underway.
Gaffa Homes is being designed to make housing services work better for everyone, improve communication and engagement between tenants, housing and contractors. Our aim is to make the repair and maintenance experience more rewarding for everyone.
With photo uploads, real-time updates and built-in rewards, it encourages tenants to engage early and helps teams act quickly and confidently.
Be a part of our journey
Gaffa is just getting started, and we’re looking for forward-thinking housing providers, contractors and retrofit partners to shape what comes next. Whether you want to pilot the app, test new features, or co-design future functionality, we’d love to collaborate.
Your insight can help us make Gaffa better for everyone.
Let’s Chat!
We’re working with partners to validate how tenant rewards can improve access. Want to trial it?
If you’re a housing association interested in reducing no-access rates, let’s talk.
