Meet Gaffa
A simple, friendly app that helps tenants, contractors and housing teams stay connected. Whether it’s booking a repair, confirming access, or updating tenants in real time, Gaffa takes the stress out of home repairs and makes life easier for everyone involved.
Clearer updates, happier tenants
With easy photo uploads, real-time updates and a built-in rewards system, Gaffa encourages tenants to engage early and often. It helps reduce missed appointments, improves first-time access, and gives housing teams clearer insights into what’s happening on the ground, all while building trust and making communication feel human again.
Making Life Easier for Everyone
Gaffa keeps tenants informed, housing teams organised, and repairs on track. It’s a simple tool that builds trust, reduces stress, and helps things run more smoothly, for everyone involved.
Clearer Communication
Tenants get timely updates and simple tools to stay in the loop. No more chasing or confusion.
Smarter Repairs
With clear reports, photos and appointment updates, it’s easier to get the right person in with the right tools, first time.
Meaningful Rewards
Tenants are recognised for showing up, staying engaged, and helping things run smoothly.
Features
Timely Updates
Tenants get clear appointment details, reminders, and progress updates. No more guesswork or waiting in the dark.
Simple Reporting
Reporting a repair is easy: answer a few quick questions and send a photo to get the right help, faster.
Streamlined Communication
Tenants can reschedule, leave notes, and stay in the loop while housing teams gain clearer visibility of what’s happening on the ground.
Rewards for Engagement
Tenants earn points for real-life rewards by taking helpful actions like attending appointments or giving feedback, encouraging trust and long-term collaboration.
FAQ
How does Gaffa help reduce missed appointments?
Gaffa helps enable access on the first visit by rewarding the tenant with points that lead to money off in a high street store of their choosing. Furthermore, the platform allows users to take pictures and upload information to ensure operatives arrive on site with the correct tools for the job.
Will Gaffa increase demand on our staff?
No. Far from it. Gaffa will free up your call centre staff and save you time and money. The system integrates with your legacy systems ensuring minimal training for staff too. The user interface is designed to be as simple, clean and easy as humanly possible too. Truly intuitive design from Seedable.
Does Gaffa replace our existing systems?
Gaffa can be bought as a stand alone system for clients who don’t currently have a system in place or as an API which can be integrated into other systems. As a stand alone, it means you can empower a vast supply chain, DLO and appointed contractors with one easy tool. You want to use a local decorator, a plumber 2 miles away and a team of bricklayers, but they are all micro SME’s with no uniform software? No problem! Everyone downloads Gaffa, sets up an account and they have access to a uniform suite of tools – tools that integrate with your existing software.
Is the app accessible to all tenants?
Gaffa will be accessible from all app stores and can be downloaded by anyone with a smartphone, tablet or desktop. Their landlord needs to be a client of course
Let’s Chat!
Curious about how Gaffa can reduce failed visits, improve communication, and make repairs run smoother?
We’re looking for forward-thinking partners who want to do things better.
